Our best deal!
Twist Premier Membership
No minimum commitment. No multi-month contract. Just great unlimited yoga, $108/mo with auto renew.
- Studio lobbies open 15 minutes prior to each class.
- For all classes, arrive 10 minutes early, except your first class, then arrive 15 mins early.
- Please be on time. For safety reasons, it is our policy to lock the door at class start time. We are not able to allow late admittance, even for legitimate reasons like traffic.
- Please do not bring valuables to the studio. Do not leave valuables in the common areas or locker room, including keys. Bring keys into the studio with you. Locker rooms and storage areas are not monitored; We cannot be responsible for lost or stolen items.
- Please be respectful of others by tidying/wiping up your practice area after class.
All class passes, unlimited months and autorenew monthly memberships are to be used by one student only and may not be shared. All classes, class passes and unlimited membership become active on the day of purchase; fees are non-refundable and non-transferable. Workshops and special classes are not included in unlimited memberships. $39 New Student Special may not be extended for any reason. Please see our membership policies below for suspension/termination policies and/or membership early termination options. Currency exchange: Twist Yoga accepts Visa, Master Card and Discover credit cards for services and products. For security reasons, we are a cashless studio and do not accept cash. Checks accepted with prior approval. Lost and found: All belongings left behind will be placed in the lost and found bin and removed from the studio on the last day of each month. Items may be picked up from the lost and found during our lobby hours, 15 minutes prior to each class on the published schedule. We cannot be responsible for the security and safety of items left behind or lost/stolen during class. Please do not bring valuables to the studio; all of our common storage areas are not secure and not monitored – we can not be responsible for your belongings.
Safety of our clients and staff are our priority, which may necessitate studio closures. Except in the most severe of circumstances, as a small, locally owned business, we are committed to offering at least one class mid-morning/noon and late afternoon/evening at one of our locations within four miles of locations affected by weather cancellations. Our online schedule or app is the definitive location to view our most up-to-date schedule; we update it 90 minutes prior to class, please check before coming to the studio. If you’ve pre-registered for classes, we’ll send you a personal email if class is cancelled. If classes are canceled due to weather events or Acts of God outside our control — including but not limited to storms, snow, power outages, and flooding, we are unable to offer compensation or adjustments to customer accounts.
Retail return policy
Twist Yoga accepts returns or exchanges for regularly priced merchandise within 14 days of purchase. To be eligible for return, merchandise must have tags attached and be unused, unworn and undamaged. All sales and discounted merchandise are final. Twist Yoga doesn’t accept returns or exchanges for merchandise damaged by ordinary wear and tear or damage caused by improper use, care or accidents. You must have a proof of purchase (store receipt, gift receipt, or member purchase history) for all returns and exchanges. All exchange orders are subject to product availability.
Twist Monthly Memberships: Monthly AutoRenew policies
Current Promotion: No minimum commitment for Premier Membership. No multi-month contract. Simply great unlimited yoga at both studios, $108/month with autorenew.
Minimum Premier Membership is a contractual agreement with a minimum enrollment of 3 months. Early termination is possible, with a $99 cancellation fee. $108 is charged to your card the same date every month for Premier Members. Memberships are activated on the day of purchase. After 3 months, Premier Monthly membership dues continue to charge until you notify us via email of membership termination. Flex(ible) Membership – up to 5 classes/mo: Designed for students wishing to practice less than yoga than our unlimited Premier Membership facilitates, our Flex Membership is a monthly auto renew membership allowing up to 5 classes/mo per student. Any unused classes per month will be lost; classes will not roll over. Flex membersip is a contractual agreement with a minimum enrollment of 2 months. Early termination is possible, with a $99 cancellation fee. Memberships activate on day of purchase; $69 is charged to your card the same date every month for Flex Members. After 2 months, Flex Monthly membership dues continue to charge until you notify us of membership termination. To terminate (cancel) your any membership, requests must be made in writing via email to firstname.lastname@example.org at least 14 days prior to your next charge date. We are not able to offer refunds or account changes with notification 13 days or less prior to a monthly charge. Absolutely no retroactive refunds for notices received after a monthly dues charge, regardless of usage or circumstance. We do not monitor your accounts for non-use; our memberships continue to charge until we receive written directive from you to terminate. Please note all suspension or termination requests must be made in writing via email to email@example.com in order to create a paper trail which protects you; We are not able to accommodate termination or suspension requests made in person at the front desk or over the phone.
Suspending or terminating memberships:
All unlimited monthly members (Premier & Founders Club) are eligible for one, annual membership suspension (freeze) – for any reason – for a minimum of 2 weeks and maximum of 3 months. A minimum of 14 days notice prior to suspension start is required, and start/end dates of suspension MUST be submitted in writing via email to firstname.lastname@example.org . We are not able to facilitate suspensions or issue refunds for suspensions requested retroactively. To protect you and create a paper trail, please note we are not able to accommodate suspension requests made in person at the front desk or over the phone. Membership suspensions are reserved for *unlimited* monthly memberships only. Flex(ible) memberships cannot be suspended. However, Flex members may upgrade to an unlimited Premier membership and enjoy suspension privileges. To terminate (cancel) your monthly membership, requests must be made in writing via email to email@example.com at least 14 days prior to your next charge date. We are not able to offer retroactive refunds for notices received after a monthly dues charge. Members wishing to terminate their membership prior to contractual minimum month obligation may do so with a $99 early termination fee. To protect you and create a paper trail, Please note we are not able to accommodate termination requests made in person at the front desk or over the phone.
Freezing or extending 5 or 10 class pass:
For 5 or 10 class passes, standard one-year expiration date may be adjusted only for medical issues that result in the inability to practice for longer than 7 days. Three, six and 12 month unlimited pre-purchases follw the same policy. It is the student’s responsibility to notify the studio at the time of injury or illness. We are unable to make adjustments to dates retroactively. A statement of injury or illness must be documented in writing by a physician before any adjustment to the membership is made. Memberships and class packages may not be extended to accommodate non-use, vacation and/or travel dates.
Scholarship discounts for underserved populations:
Twist Yoga’s scholarship program is to benefit underserved populations including, but not limited to – people of color, LGBTQ, veterans, disabled and fixed income seniors – as part of our overall mission that yoga shall be available to everyone. It serves our effort for an inclusive yoga community that allow the teachings, practice and benefits of yoga to be accessible for everyone across socioeconomic and demographic groups. Scholarship is meant to encourage individuals who are passionate about delving into their spiritual practice, benefiting from meditation or the physical practice of yoga. We offer variable discounts and work trade; all access is decided on a case by case basis, however no one will be turned away for lack of funds. Please email firstname.lastname@example.org to inquire; we will do everything we can to ensure access, however scholarship must be arranged via email prior to your first class.
Family/partner membership discounts:
Families who practice together, stay together! Yes, we do offer family discounts, available on our Premier Membership only. If one household member is a full-paying Premier Monthly Member, additional household residents receive 30% off in his/her Premier Monthly Membership. Please see a manager to set this up. Terms: Must reside in the same residence. Applies to all family relationships: spouses, partners, mother/daughter, etc. Cannot be combined with any other offer. If primary member receives a discounted membership, then secondary member’s discount = 30% MINUS the primary discount.
Yes, we do offer student discounts! Full time students (with valid student ID) enjoy 20% off any *full priced* class pass, drop in or membership. Cannot be combined with any other offer or discount. Not valid on New Student Special.
Twist Yoga reserves the right to cancel or change the date, teacher or time of any class, workshop, or retreat. We will do our best to notify participants in a timely manner if this occurs. Only on very rare occasions do we have to cancel classes or close the studio. Please download and book your classes on our App for the most up-to-date schedule & to ensure the most effective communcation for class cancellations and sell outs. If workshops, retreats or trainings are cancelled, we offer full refunds. We do not offer refunds, account credit or extensions due to changes, cancellations, or teacher substitutions on our drop-in schedule. Please check the online schedule our the Twist Yoga Studio’s App for the most up-to-date schedule, including cancellations, holiday/inclement weather studio closures.
Late cancel/no show penalty
You may cancel your reservation up to 2 hours before class begins with no penalty. If you cancel your reservation –or simply do not show up – within a 2-hour window of the start of class, you will be charged a No Show/Late Cancel Fee of $20 per occurrence. Our intention is to ensure equitable access with online reservations.