Our best deal!
Twist Premier Membership
Unlimited monthly, $99 with auto renew.
All classes, class passes and unlimited membership fees are non-refundable and non-transferable. Workshops and special classes are not included in unlimited memberships. Class and membership fees may increase each year.
Discounted class pass bundled packages & expiration dates:
We are able to offer discounted class tuition if a student wishes to pre-purchase bundles of classes for use within a specific time frame. We offer 5 ($17 per class) and 10 ($15 per class) class pass bundles; discounted per-class pass packages expire after one year. Classes not used within their allotted time period will be lost. Classes in a pass bundle may not be shared or transferred. Please think carefully prior to purchasing bundles; if students think they will not be able to use the classes themselves, within the allotted time, the best option is to pay as you go ($20 drop in per class.)
Retail return policy
Twist Yoga accepts returns or exchanges for regularly priced merchandise within 14 days of purchase. To be eligible for return, merchandise must have tags attached and be unused, unworn and undamaged. All sales and discounted merchandise are final. Twist Yoga doesn’t accept returns or exchanges for merchandise damaged by ordinary wear and tear or damage caused by improper use, care or accidents. You must have a proof of purchase (store receipt, gift receipt, or member purchase history) for all returns and exchanges. All exchange orders are subject to product availability.
Twist Premier Membership: Monthly AutoRenew policies
Minimum Premier Membership enrollment is 4 months. $99 is charged to your card the same date every month. After 4 months, monthly membership dues will continue to charge until you notify us of membership termination. To terminate (cancel) your Premier Membership, requests must be made in writing via email to our programs manager, Melissa (email@example.com) at least 14 days prior to your next charge date. We are not able to offer retroactive refunds for notices received after a monthly dues charge, regardless of usage or circumstance. Please note all suspension or termination requests to your legally binding Premier Membership must be made in writing via email to Melissa in order to create a paper trail; We are not able to accommodate termination or suspension requests made in person at the front desk or over the phone.
Suspending or terminating Premier Memberships:
You may suspend your membership -for any reason- once per year for a minimum of 14 days and maximum of 3 months. In order to suspend your membership, requests must be made in writing via email to our programs manager, Melissa, at firstname.lastname@example.org at least 14 days prior to the time period you wish to freeze. We will not accommodate membership suspensions retroactively. Please note we are not able to accommodate suspension requests made in person at the front desk or over the phone.
To terminate (cancel) your Premier Membership after your 4 month contract, requests must be made in writing via email to our programs manager, Melissa (email@example.com) at least 14 days prior to your next charge date. We are not able to offer retroactive refunds for notices received after a monthly dues charge. Members wishing to terminate their membership prior to 4 months may do so with a $99 early termination fee. Please note we are not able to accommodate termination requests made in person at the front desk or over the phone.
Freezing or extending class bundle expiration dates:
A unlimited month or discounted class bundle standard one-year expiration date may be adjusted only for medical issues that result in the inability to practice for longer than 7 days. It is the student’s responsibility to notify the studio at the time of injury or illness. We are unable to make adjustments to dates retroactively. A statement of injury or illness must be documented in writing by a physician before any adjustment to the membership is made. Memberships and class packages may not be extended to accommodate non-use, vacation and/or travel dates.
Family/partner membership discounts:
Families who practice together, stay together! Yes, we do offer family discounts, available on our Premier Membership only. If one household member is a full-paying Premier Monthly Member, additional household residents receive 30% off in his/her Premier Monthly Membership. Please see a manager to set this up. Terms: Must reside in the same residence. Applies to all family relationships: spouses, partners, mother/daughter, etc. Cannot be combined with any other offer. If primary member receives a discounted membership, then secondary member’s discount = 30% MINUS the primary discount.
Twist Yoga reserves the right to cancel or change the date, teacher or time of any class, workshop, or retreat. We will do our best to notify participants in a timely manner if this occurs. Only on very rare occasions do we have to close the studio due to inclement weather or holidays. If workshops, retreats or trainings are changed, we offer full refunds. We do not offer refunds, account credit or extensions due to changes, cancellations, or teacher substitutions on our drop-in schedule. If there is a lot of snow and it is dangerous driving on the roads, please first check our online schedules for the most updated information.
Will I be charged for my class if I am unable to attend?
You may cancel your reservation up to 2 hours before class begins with no penalty. If you cancel your reservation –or simply do not show up – within a 2-hour window of the start of class, you will be charged a No Show/Late Cancel Fee. The fee will be equal to a deduction from your class pack/drop in purchase, or $20 per occurrence for all Unlimited Memberships. The intention is to ensure equitable access with online reservations.